Last updated: October 19, 2026

VOLTRINOO — Return & Refund Policy

30-Day Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and returned with all accessories and original packaging.

To request a return, contact us at trevoryohringersg2@gmail.com within 30 days of receiving your order.

Please contact us before sending any items back. We will provide return instructions.

Return Shipping Costs

Customers are responsible for return shipping costs for change-of-mind returns.

If your order arrives damaged, defective, or incorrect, please contact us. We will cover reasonable return shipping costs for confirmed issues.

Damaged or Incorrect Items

Inspect your order upon delivery. If your scooter arrives damaged, defective, or incorrect, contact us as soon as possible with your order details and photographs of the issue.

Exchanges

For exchanges, contact us at trevoryohringersg2@gmail.com to discuss available options.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may require additional time to post the refund.

Contact

For return requests or questions, email trevoryohringersg2@gmail.com.

This policy does not affect your rights under applicable consumer protection laws.